General Manager

  A.                          POSITION IDENTIFICATION 
 

Job Title:                    General Manager – Chez Louis

Department:              Food and Beverage

Company:              JDC II Limited

Job Description: This role involves managing staff, maintaining inventory, ensuring compliance with health and safety regulations, and driving business growth through strategic planning and customer engagement. This role requires a dynamic leader with a deep understanding of luxury hospitality, multi-outlet coordination, and a passion for delivering exceptional guest experiences across diverse service styles.

B.                         KEY RESPONSIBILITIES

• Lead and manage daily restaurant operations.
• Hire, train, and supervise staff.
• Monitor food quality, service standards, and customer satisfaction.
• Manage budgets, track & control costs, and optimize profitability.
• Ensure compliance with industry related health, safety, and sanitation regulations.
• Handle customer complaints and resolve issues promptly.
• Develop marketing strategies to attract and retain customers.
• Manage budgets, review financial reports for multiple outlets.

C.                         REPORTING RELATIONSHIP       


Reporting to Chief Executive Officer

D.                         QUALIFICATIONS   

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; a Master’s degree is preferred.
• At least 10-12 years of related experience in the same related field.
• Proficient in the use of Microsoft Office Tools, Micros, Omega, squirrel, BIM and other P.O.S systems.
• Strong communication and problem-solving abilities.

Competencies:

• Influencing/Persuasiveness
• Cultural Awareness
• Customer Service Orientation
• Problem-Solving/Decision
• Making Planning/Organizing
• Adaptability/Flexibility
• Creativity/Innovation
• Developing others
• Drive for Results /Team Orientation

Salary: Commensurate with qualifications and related job experience

Application Deadline: Please submit your application along with Curriculum Vitae and the names & contact of two professional references.

Applications should be addressed to:

HR & Administrative Manager

Joyau Des Caraibes Ltd

Silk Cotton 1

Ballast Ground, St. George’s

Email: info@jdcgrenada.com